Our Warranty Information
We carry the highest quality plants available. But, Sometimes things Happen and we are here to cover it.
All trees and shrubs (excluding roses, perennials and annuals) purchased from our garden centers, and not planted by Galbraith’s have a warranty of 50% of purchase price for a period of 1 year.
All trees and shrubs (excluding roses, perennials and annuals) purchased from our garden centers, and planted by Galbraith’s have a warranty of 100% of purchase price not including labor costs for a period of 1 year.
All trees and shrubs (excluding roses, perennials and annuals) purchased through a landscape installation have a warranty of 100% of purchase price not including labor cost for a period of 1 year. Labor is warranted for all landscape installations for a period of 30 days from planting.
All roses purchased from Galbraith’s are warranted to survive and bloom until August 1st of the year purchased.
All roses purchased from Galbraith’s after August 1st are not warranted.
Trade-Ins Only, If Available. If Trade-In not available then store credit will be issued.
1. That our plants are true to name.
2. That our plants are healthy when they leave our possession.
1. The purchaser’s gardening abilities and / or plant knowledge.
2. Damage that occurs as a result of extremes of weather (ex. Drought, Flood, Ice Storm, Wind).
3. Neglected plants (ex. Lack of Water).
4. Vandalism or Accidental Damage (ex. Weed Killer, Lawn Mower, Car Tire)
5. Annuals and Perennials Are Not Warranted.
PLANTS ARE LIVING THINGS, THEY NEED TO BE TREATED AS SUCH.
No Warranty Without Sales Receipt.
Replacement value is equal to the original purchase price only. Sale items are warranted from the original price paid, not the full retail price.
Warranty is on original plant only and will be credited only one time.
All tree and shrub warranty claims will be applied as garden center credit only. This can be applied to a gift card for later use. NO CASH OR CREDIT CARD REFUNDS.
A labor fee will be charged on all trees and shrubs replaced by Galbraith’s outside of the labor guarantee date window.
If Galbraith’s disposes of any dead trees or shrubs at the time of replacement, a disposal fee can also be charged.